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Not-So-Super Committee Fails to Make Deficit Reduction Deal
We won’t be giving thanks to the so-called Congressional “super committee” tasked with cutting the government deficit by $1.2 trillion. The committee concluded its three-month attempt to put the U.S....
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How Do You Define Success?
How do you define success? A new study from The Hartford set out to discover what constitutes success in the eyes of small business owners. Here’s what the Small Business Success Study of 2,000 small...
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An Innovation Roadmap
it’s not surprising that the path to innovation is shrouded in mystery, something only to be undertaken by those with dazzling intelligence, incredible daring and a certain flair. However, in truth,...
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Why Education is the Right Direction for Tech Entrepreneurs
It is always in an entrepreneur’s DNA to look for the next big opportunity. Thus, entrepreneurs should look at recent innovations in the education industry for inspiration in building a successful...
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John Pepper of Boloco: Acting On The Customer’s Voice
Are you listening to your customer? Do you hear what they say and then take the appropriate action based on what you’ve just heard? Or do you hear it and turn a blind eye? Listening combined with...
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Loni Stark of Adobe: Digital Marketing Solutions in the Cloud
Bob Dylan once sang, The Times They Are A-Changin’ and these words still ring true today, some 49 years later. Marketers need to understand how their message can now be honed in with data and Loni...
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Innovation or Not? – Retailing Robotics
As the saying goes, ‘what’s old is new again’. Only this time robots and hand-held computers (aka smartphones) are involved. I was having a conversation recently with a colleague about the retail...
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Matt Thomson of Klout: Measuring Influence in the Social Sphere
Tune in as Matt Thomson, Vice President of Business Development and Platforms for Klout, joins Brent Leary to discuss the ins and outs of social influence. Among the topics discussed are measurement,...
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Using Customer Experience to Drive Future Improvements
Enjoy this panel discussion on the topic of customer experience from the Social Biz Atlanta Conference . The participants are Ashish Bisaria, Senior Vice President of Customer Experience at Manheim,...
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Raghu Raghavan of Act-On: Now is the Time to Dive Into Marketing Automation
There has been a great deal of activity in the CRM (customer relationship management) industry of late when it comes to marketing automation. Just over the past couple months Salesfoce.com bought...
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The Customer-Funded Business
I had the opportunity recently to interview one of my favorite professors from my time at London Business School, John Mullins. John taught a host of great entrepreneurship courses when I was there at...
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The Customer-Funded Business – Part 2
I had the opportunity recently to interview one of my favorite professors from my time at London Business School, John Mullins. John taught a host of great entrepreneurship courses when I was there at...
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When Entrepreneurs Learn from Expeditioners
Whether launching an expedition idea that seems to defy the limits of human endurance, or building a new business that challenges existing market orthodoxy, you need to achieve a small miracle:...
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